Shipping Policy
Thank you for choosing CH Clothing Solution. This Shipping Policy explains how orders placed on chclothingsolution.com are processed, shipped, and delivered to customers within the United Kingdom.
Shipping Availability
We currently ship orders only within the United Kingdom and United States.
Order Cut-Off Time
Our daily order cut-off time is 12:00 PM Greenwich Mean Time (GMT). Orders placed before 12:00 PM GMT begin processing on the same business day. Orders placed after this time are processed on the following business day.
Order Processing Time
All orders are processed within 1 to 2 business days. Processing takes place from Monday to Friday, excluding public holidays, and includes order verification, quality checks, packaging, and preparation for shipment.
Shipping Transit Time
Once dispatched, orders typically arrive within 2 to 5 business days, depending on the delivery location within the UK. Shipping carriers operate from Monday to Friday, excluding bank holidays.
Estimated Delivery Time
The total estimated delivery timeframe is 3 to 7 business days, including both order processing and transit time. Delivery timelines may vary due to customer location, weather conditions, public holidays, or carrier-related delays.
Shipping Charges
We offer free standard shipping on all orders within the United Kingdom and United States. No additional or hidden shipping fees are applied.
Order Tracking
After your order has been shipped, you will receive a confirmation email containing tracking information. You may also track your order using the Track Your Order page available on our website.
Shipping Address Responsibility
Customers are responsible for providing accurate and complete shipping details during checkout. CH Clothing Solution is not responsible for delays, unsuccessful deliveries, or lost packages resulting from incorrect or incomplete address information. Address changes are not guaranteed once an order has been processed or dispatched.
Undeliverable Packages
If delivery attempts are unsuccessful and the package is returned to us, we will contact you to arrange re-shipment. Additional shipping charges may apply in such cases.
Lost or Delayed Shipments
If your order experiences a significant delay or appears to be lost in transit, please contact our support team. We will work directly with the shipping carrier to assist in locating your package.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please notify us within 48 hours of delivery. Please include your order number along with clear photos of the item so we can review and resolve the issue efficiently.